Verification System—FAQ
Q1. The reasons for the verification fail might be as follows:
A: Possible reasons for failure are:
1. Non-valid files were uploaded (e.g. non-PDF files or compressed files)
2. The electronic documents were not those issued or verified by NTNU
3. The electronic documents were modified by others
4. The documents were invalidated (e.g. student status or diploma was revoked)
For any further questions, please contact the NTNU Office of Academic Affairs.
Q2. The reason for the verification warning might be as follow:
A: The "verification warning" means that you have already used up the number of verifications available to you for this specific document. For more verifications, please reapply.
Q3. Can this verification system be used for digital diplomas offered free of charge by NTNU?
A: Only academic affairs-related electronic documents issued after application and payment to the "Application System for Transcript & Other Records" can use this system for verification.
Starting from the 2021 academic year, NTNU will issue digital diplomas free of charge to graduating students after they have received their paper diplomas. Please use the "MOE's Digital Diploma Verification System" to start the verification process for this document.
